Urgent and emergency services
Severe and persistent or episodic presentations, often with complex multi-agency needs; other severe conditions that include high level of risk, disability or complexity.
Intensive team-based specialist assessment and intervention (state mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs.
Moderate mental illness
Structured, reasonably frequent and intensive interventions.
Community supports such as peer support or social participation and/or lifestyle interventions.
Mild mental illness
Services designed to be accessed quickly, minimal need for formal referral, provided through a range of modalities and involve few short sessions.
Routine social supports (family and friends) and supports targeting situational stressors eg financial issues.
Community resilience, connection and support
Services designed at a local level to support community members such as: Neighborhood houses, Rotary Groups, CWA, Youth Groups, Church Groups, etc.
Mild psychological distress
Services designed to prevent the onset of illness, or prevent further escalation, and focused on supporting symptom self management.
Routine social support (family and friends) and supports targeting situational stressors eg financial issues.
Self help management and access to online information and support.
NavSpace is a web app you can add to your iPhone or Android device for offline access anywhere, anytime. Follow the instructions below to install NavSpace on your mobile device:
You can now access NavSpace from your phone anytime, anywhere!
If you need urgent help, phone 000 or Lifeline on 131 114
We've provided a number of national helplines available across Australia to support mental health and healthy lifestyle. Browse through phone and online supports below.
National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.
Provides advice and a welcoming place for everyone who needs mental health and wellbeing support. Free and available to all Victorians of all ages.
24 hour crisis support and suicide prevention services.
24 hour, nationwide service that provides free telephone, video and online counselling for people 15+ years.
Telephone and online counselling service offering support for Australian men anywhere, anytime.
24 hours, 7 days a week
Free 24/7, confidential and private counselling service specifically for children and young people aged 5 to 25 years.
24 hours support for people experiencing sexual assault, domestic family violence counselling service
Counselling and support for LGBTI people.
Provides free online and telephone support and counselling to young people 12 - 25 and their families and friends.
Mental Health Online national comprehensive and effective online services and programs free of charge.
Learn practical tools to take care of your mental health.
An interactive self-help book which helps you to learn and practise skills which can help to prevent and manage symptoms of depression and anxiety.
Provides a personalised self-help program that you can use on your mobile phone, computer and/or tablet.
A digital mental health clinic for all Australians.
Care to Call - is a free service providing a compassionate person who will reach out to people who are experiencing loneliness and isolation once a week for a friendly check-in-call.
An app for sleep, meditation and relaxation.
Provides information, tools and resources to support bereaved people and also provides practical strategies for families and friends on how best to support someone in the midst of their bereavement.
The Beyond Now suicide safety planning app helps you stay safe if you're experiencing suicidal thoughts, feelings, distress or crisis.
A social and emotional wellbeing self-help app for Aboriginal and Torres Strait Islander peoples aged 15 years and over.
Reset your drinking habits with this powerful support app.
A non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life.
