Urgent and emergency services
Severe and persistent or episodic presentations, often with complex multi-agency needs; other severe conditions that include high level of risk, disability or complexity.
Intensive team-based specialist assessment and intervention (state mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs.
Moderate mental illness
Structured, reasonably frequent and intensive interventions.
Community supports such as peer support or social participation and/or lifestyle interventions.
Mild mental illness
Services designed to be accessed quickly, minimal need for formal referral, provided through a range of modalities and involve few short sessions.
Routine social supports (family and friends) and supports targeting situational stressors eg financial issues.
Community resilience, connection and support
Services designed at a local level to support community members such as: Neighborhood houses, Rotary Groups, CWA, Youth Groups, Church Groups, etc.
Mild psychological distress
Services designed to prevent the onset of illness, or prevent further escalation, and focused on supporting symptom self management.
Routine social support (family and friends) and supports targeting situational stressors eg financial issues.
Self help management and access to online information and support.
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If you need urgent help, phone 000 or Lifeline on 131 114
Gateway Health provides a range of alcohol & other drugs (AOD) treatment services to both young people and adults. The primary service delivery sites include Wangaratta and Wodonga, with outreach services available to areas in Alpine Mansfield and Indigo Shires for community members 18 years +.
Anticipated Wait Times: 1-2 weeks max.
Costs: No Costs associated
Service Type: Moderate intensity services (Telehealth & F2F)
Targeted Cohorts Included: Women and Men’s Heath and Support Services, Homelessness, Mental Health, LGBTQA+, Aboriginal & Torres Strait Islanders & Family focused Service
Click here for more information on Tiers.
Please call Australian Community Support Organistion (ACSO) Consumer Intake Assessment Line on 1300 022 760 Mon-Fri 9am-5pm or visit https://www.acso.org.au/
To refer to AOD Youth Services (12-25yo), please call 1300 332 022.
For further information, please visit this website.
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Navspace was originally set up in response to the 2019-2020 bushfires which impacted many communities in North East Victoria. It is now managed by the Ovens Murray Public Health Unit.
We acknowledge the Traditional Owners of the land, and pay our respect to all Australian Indigenous Peoples and their cultures, and to Elders past, present and future.
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