Urgent and emergency services
Severe and persistent or episodic presentations, often with complex multi-agency needs; other severe conditions that include high level of risk, disability or complexity.
Intensive team-based specialist assessment and intervention (state mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs.
Moderate mental illness
Structured, reasonably frequent and intensive interventions.
Community supports such as peer support or social participation and/or lifestyle interventions.
Mild mental illness
Services designed to be accessed quickly, minimal need for formal referral, provided through a range of modalities and involve few short sessions.
Routine social supports (family and friends) and supports targeting situational stressors eg financial issues.
Community resilience, connection and support
Services designed at a local level to support community members such as: Neighborhood houses, Rotary Groups, CWA, Youth Groups, Church Groups, etc.
Mild psychological distress
Services designed to prevent the onset of illness, or prevent further escalation, and focused on supporting symptom self management.
Routine social support (family and friends) and supports targeting situational stressors eg financial issues.
Self help management and access to online information and support.
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If you need urgent help, phone 000 or Lifeline on 131 114
The Ovens Murray Public Health Unit works across Alpine, Indigo, Towong, Wangaratta and Wodonga shires to provide public health advice and support, including responding to communicable diseases.
The Ovens Murray Public Health Unit (OM PHU) was established in January 2021, initially to oversee the organisation’s role in responding to the global pandemic, COVID-19.
It is directly responsible for the public health response for five local government areas, namely Alpine, Indigo, Towong, Wangaratta and Wodonga, and provides an independent operational function that contributes to a national comprehensive response to the pandemic.
Click here for more information on Tiers.
Upon inception, the unit’s priority was to implement the Australian Government’s COVID-19 vaccination program, in addition to testing and rapid response, contact tracing, case and outbreak management.
Within the first 10 weeks of operation, the OM PHU vaccination team established the region’s first major vaccination hub in Wodonga. It also provided critical region-wide outreach programs to all public aged care facilities and created a second “sub-hub” in Wangaratta.
During the past year the team has responded to repeated surges in demand driven by local positive wastewater results, and Public Health Orders impacting the NSW and Victorian borders. It also provided the public health response and ensured COVID-19 testing and vaccination was accessible to the community and that contact tracing and quarantining occurred to minimise public exposure.
The unit, through the local contact tracing team, also provided support to the Department of Health to interview primary and secondary close contacts of known exposure sites, assisting to identify possible new exposure sites. These efforts helped to keep the community safe and supported the welfare of those in quarantine.
In addition to testing, vaccination and contact tracing, the OM PHU has provided local businesses with assistance in complying with public health order processes, restrictions and obligations to maintain safe and continuing business practices.
The team has continued close collaboration with Murrumbidgee Local Health District and other regional health services to maintain strong communication and effective pandemic response services to the community.
In May 2022, staff from the Central Hume and Upper Hume Primary Care Partnerships officially began working as part of the OM PHU.
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