Urgent and emergency services
Severe and persistent or episodic presentations, often with complex multi-agency needs; other severe conditions that include high level of risk, disability or complexity.
Intensive team-based specialist assessment and intervention (state mental health services) with involvement from a range of different mental health professionals including case managers, psychiatrists, allied health workers, and GPs.
Moderate mental illness
Structured, reasonably frequent and intensive interventions.
Community supports such as peer support or social participation and/or lifestyle interventions.
Mild mental illness
Services designed to be accessed quickly, minimal need for formal referral, provided through a range of modalities and involve few short sessions.
Routine social supports (family and friends) and supports targeting situational stressors eg financial issues.
Community resilience, connection and support
Services designed at a local level to support community members such as: Neighborhood houses, Rotary Groups, CWA, Youth Groups, Church Groups, etc.
Mild psychological distress
Services designed to prevent the onset of illness, or prevent further escalation, and focused on supporting symptom self management.
Routine social support (family and friends) and supports targeting situational stressors eg financial issues.
Self help management and access to online information and support.
NavSpace is a web app you can add to your iPhone or Android device for offline access anywhere, anytime. Follow the instructions below to install NavSpace on your mobile device:
You can now access NavSpace from your phone anytime, anywhere!
If you need urgent help, phone 000 or Lifeline on 131 114
Rural Aid’s dedicated counselling intake line is staffed by our trained counsellors Monday to Friday from 9am to 5pm on 1300 175 594. Farmers, farming family members and farm workers can all contact this number to gain information about counselling, gain support and complete our intake process to be linked in with a counsellor. All services are free and the person does not have to be a primary producer; hobby farmers and their family can also access the intake line. Farmers are supported with practical strategies to help them refocus and get back on track.
Rural Aid provides a free counselling service to farmers, their families and farm workers. All counsellors are university-trained and can provide on-farm services or telehealth. They are skilled at working with a broad range of issues and can be contacted on 1300 175 594. Rural Aid counsellors are also available to assist people before, during and after natural disasters.
Click here for more information on Tiers.
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